7 Easy Steps to Launching your Brand's Social Media Campaign
Follow these seven simple steps to launch a successful social media
campaign for your brand. Whether you are a SME or a large business, a
digital marketer or an agency, these easy to follow steps are essential
for a social media campaign that will get you the results.
1. Start with setting goals and budgets
Social media isn't a stand alone effort. Check with your colleagues and
teams as to what their business goals are for the campaign you will
launch. What are you building this campaign for? Awareness? Sales?
Increasing customers or launching new product. Clearly define your
goals and have a sense of direction. With this in mind have a budget in
mind. How much are you willing to spend? What are your conversion goals
based on that budget. Work towards your campaign with these parameters
in mind.
2. Assign a team
Once you have goals, you'll probably know who would be the best people
around you – who have a decent amount of knowledge, and ideally both
experience and expertise in social media marketing – to be on your
campaign team. Remember, not every one will have the same enthusiasm for
every campaign. Note that you'll need someone for strategic direction,
for content creation and production, and someone who will manage the
community and connect with your audience and track progress. Pick your
best, before you begin.
3/ Define your channels based on your goals
Your campaign can't do everything for everybody. As set out in your
goals, you have a specific task for the campaign. Based on this, select
which channels or platforms you want to be on (or should be on). Every
kind of content has one or two specific channels that are best to
deliver that content on. What you can do on YouTube is very different
from what you can do on Pinterest. Or Twitter. Do a proper bit of
research on your target audience. and what goals you have defined, and
then set a channel strategy for the campaign.
4. Define the objective in detail and what value will the campaign bring?
The first step in this direction is to get solid customer insights. Once
you know more about your target audience, and what value you can
provide for them in your campaign, you need to set out these objectives
in detail. What is exactly the one single purpose of the campaign? Are
you offering a discount or a special offer? Is his a seasonal campaign?
Are you trying to create better brand awareness? Is it a 'how to use our
products better?' or a customer service oriented campaign? This wil
help define the next step – content creation.
5. Develop your content
Do you have a content strategy? One that will resonate with your goals
and your objectives? Is content going to be for long or short term? Does
it provide value? Is it useful? Will your audience come back for more?
Ideally,
any content you create as a brand should be able to attract your target
audience. That's the opening position. You need to come across as
someone who's there with the right information for what they're looking
for, and that you are the authority on that information, that topic.
Your content needs to engage and build a sense of 'need' – that's how
you build affinity or loyalty to your content. Finally, a brand's
content after all, isn't there for charity. You want your audience to
take some sort of action – to buy your product, to share your content,
to believe in your brand. You need to drive towards that end game.
Content usually responds to a need. Your content should be there as a solution, as a response to that need. Your content needs to be there in our search driven world. Before you set out on developing a content calendar or create a content strategy, you need to have a grasp on what your audience expects from you as a brand. A good content plan is built around the customer.
Content usually responds to a need. Your content should be there as a solution, as a response to that need. Your content needs to be there in our search driven world. Before you set out on developing a content calendar or create a content strategy, you need to have a grasp on what your audience expects from you as a brand. A good content plan is built around the customer.
6. Have a distribution strategy and create a schedule
One
important way to succeed with your brand's content marketing efforts is
to get content distribution strategy right. You may be creating amazing
content, but unless you add the value of 'context' to that content –
meaning distribute them across relevant platforms and media, your
content will remain distant and irrelevant to your target audience.
Once
you know where and how you will engage with your audience, define when.
Do you need to post once a day? Twice? Or does your campaign feel right
for just once a week? And when also means on which platforms at which
time of day.
7. Publish, engage, track and follow up
Once
you launch your campaign – across the platforms and channels that you
have defined as best suited for the purpose and detailed objectives, you
need to track your performance, you need to continuously engage with
your audience – following up, listening to what they say, answering
back, and tracking your performance. And you then use what you are
learning either to replenish your campaign, perhaps revise it, fine tune
it, and keep at it.
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